In order to ensure the fiscal health of your Association, the first rule of thumb is to collect the Assessments! Many Boards have all seen firsthand how difficult this task can be for many reasons such as owners moving, forgetting to update their offsite address, accidentally throwing away their bill and overall just forgetting about it.
One way to bridge the gap of the famous last words, "I didn’t know", is to over communicate deadlines to the owners in various ways. It is easy to say "I didn’t get the bill", it is another situation entirely to say "I didn’t get the bill, or the email, or see the sign posted."
By reaching out to owners electronically through email blast reminders and posting signs at community entrances, we can work together to ensure owners are well aware of their responsibility. Select Management works with our communities to help achieve these goals and with our interactive community websites, Board’s have the ability to send reminders to owners including their balance detail. If your Association has an interactive Select website you now have a new "Send To" option for e-Mail Bulletins that includes Account Balance. Administrators can send a special email bulletin to residents with a balance OVER a certain amount – you decide the amount!